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FREQUENTLY ASKED QUESTIONS

  • How long does an order take to process and be completed?
    Expect a 3 week turn-around time for unpainted paddles. Add an additional 2 weeks for painted paddles. Please be aware that this time frame can be subject to change due to formals and installs season. The paddle turn around time does not include the time frame for shipping. If you are not local, depending on where you are located, shipping will take at least one week. We advise you to order your custom paddle at least 2 months in advance before you are ready to present it so that you won't have to worry about any delays.
  • Do you guys offer rush for your products?
    For 20% of your final order total, we can process and complete your paddle within 2 weeks. For 30% of your final order total, we can process and complete your paddle within 7 business days. For 40% of your final order total, we can process and complete your paddle within 5 business days. This option is guaranteed available for unpainted paddles only. Rush for paint will be a case by case scenairo as it depends on our painter's schedule. We can always check though so don't hesistate to ask us for exceptions on rush for paint. This is rush for the completment of our products, not for shipping.
  • Can I change my order once I've placed it?
    Unfortunately once a paddle has been fully paid for and started on, no changes can be made. Please make sure to double check your order once you place it so that everything is correct. We will also be confirming the invoice with you as well to ensure that we can make your dream come to life.
  • What forms of payment do you accept?
    We accept payment through PayPal and Venmo
  • Do you offer any discount or promo codes?
    We offer discount/promo codes occasionally. In order to know these codes, you will need to follow and keep up with us on Instagram: @TK_Paddles and Facebook: TK Paddles as we will advertise the codes there. For campus rep discount codes, type in the code that your campus rep has given you for 10% off your total order.
  • Do you provide bulk orders?
    Yes, but only for unpainted paddles.
  • Do you provide payment plans?
    Unfortunately at this time, we do not accept payment plans.
  • What type of wood is used?
    All of our paddles are made of easily paintable MDF wood.
  • How tall and wide are your paddles?
    All of our paddles except Mini, Cricket Bat, Mirror, Circle, and Custom paddles are about 8 inches wide. We currently make our paddles from 1-3ft tall depending on your choice. If you would like a paddle that is taller than 3ft, please order a custom paddle.
  • I don't see an option for paddles taller than 3ft?
    If you would like to order a paddle larger than 3ft, please put in a custom paddle order and we will work towards creating your vision.
  • Do you guys make class paddles?
    Yes we do! You can view some of our class paddles on our About page or on our social media. Class paddles are custom orders for us. Just message us for a quote if you are wanting to place an order for one. The tallest height that we can do for class paddles is up to 6ft for local orders and up to 5ft for non local orders. The width of all our class paddles is still approximately 8 inches.
  • Do you sell small wooden letters for your paddles?
    Unfortunately, we do not sell small wooden letters for paddles yet. The only wooden letters that we have currently are for the layered Greek cutout a part of our paddle customizations.
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